Shapiro of DuPont Company has suggested the following ethical problems:
1. What is the limit of our job responsibility?
2. Do we make the decisions, or must we involve our clients or customers in the decisions?
3. Shall we manipulate the people for their own good?
4. Which is more important — the system or individual?
1) What is the limit of our job responsibility?
The manager faces the problem of what degree of quality should be achieved. People are unaware of what is good quality. They don’t know the extent of perfection. So will it be unethical to produce less than perfect goods?
2) Shall we manipulate the people for their own good?
Are the managers allowed to manipulate the thinking of people? Benevolent autocracy refers to listen to every one but make your own decisions.
3) Do we make decisions, or must we involve our clients?
Managers have better understanding and knowledge of the situation. Therefore, they make decisions without the participation of customers and clients. It is sure that all the customers with diversified interest cannot be allowed to participate in a company’s decision.
4) Which is more important — the system or the individual?
Should the business provide liberating opportunity for workers? Will it be useless for the individual to struggle and agitate against all powerful organization? Is individual resistance essential for organization’s progress?