Pakistan study notes for Matric, Intermediate, B.A, B.COM BSC, M.A, BCS. Free Pakistani Urdu educational school, colleges and University notes.

A complaint/claim about a defective computer

Kashif Corporation

East Boulevard

Karachi

 

10th, April, 20____

The Director Marketing

Love-apple Computers Limited

Clifton Road

Karachi

 

Dear Sir:

 

Last week on 1st April we purchased from your company “Love-apple’ computer Model # PC 47KE worth rupees half a million, When it was installed and demonstrated by your expert personnel it worked well. But suddenly from yesterday it has developed some problems and its functioning has gone astray.

 

After having designed a program by one of our senior programmers l asked the computer:

 

“A man says to his son, ‘seven years ago I was scroll times as old as you were, and three years hence I shall be three times as old as you. Find the ages of the father and the son”

The reply was grotesque and blatant:

It said, “I don’t know. You’d better consult your physician.”

 

Another simple question was fed in:

 

15 + 50 x 20

The reply wrongly was 1300.

 

It was established that the computer mixed up some two different programs. Now you can see how terrible it is. If it were a minor fault we wouldn’t mind its mending by your technical experts. But it has a complicated and major defect, and therefore we would like its replacement, or refund.

I would appreciate quick proceedings to this effect.

 

Cordially.

-Sd-

Mohammad Kashif

Director General

 

MK:TT

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